Clothing | Shoes | Toys | High Chairs & Feeding | Skin Care, Bath & Potty Training | Nursery & Safety New Products | Now On Sale | Ordering Information | Return Policy | View Order/Checkout |
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You may return any unused product within 45 days from the date your order is shipped for a refund of the purchase price, less any coupons used or shipping charges, if applicable. Your refund amount will be credited back to the credit card used for the original purchase. Merchandise purchased with gift certificates, store credits, or money orders will be issued a store credit. Any products shipped under our Free Shipping offer will be subject to a 10% fee to cover the original cost of shipping the product to you. The 10% fee does not apply when exchanging an item for another size or color.
The returned product must be in new and unused condition, in the original packaging or with all hang-tags attached. Sorry, we cannot accept skin care or feeding products for return. All parts, accessories, or documentation must be included to insure full credit. Please do not deface product packaging with tape or mailing labels, as this may prevent you from receiving full credit for your return. Any products returned to us that do not meet these criteria will not be accepted for return, or subject to a reduced return credit amount at our discretion. Before returning any Stroller, High Chair or Furniture item please call us toll free 1-877-753-4436 to obtain a Return Authorization Number. Strollers, High Chairs or Furniture items returned without a Return Authorization Number will be refused. If your purchase arrives damaged or defective, please contact us within 5 days of receipt. We will arrange for replacement parts or new merchandise to be sent to you as soon as possible, and arrange for the damaged or defective item to be returned to us - all at our expense. Return shipping costs are the responsibility of the customer, unless we made a mistake. Shipments that are refused will be subject to a reduced credit for the cost of original shipping and return shipping, plus any applicable restocking fees. Complete and detailed return instructions are included with every order. Please refer to these instructions before returning any item for complete details. |
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Free Shipping on orders over $100 (see Shipping Method Information). No sales tax.
Copyright © 2000-2006 Kidstock, Inc. All Rights Reserved. email us for customer service service@kidstockmontana.com
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